JewelXAI Ecosystem
AI-Powered SaaS Platform

JewelX Service Cloud

Manage operations, automate customer conversations, and grow your business from a single AI-powered platform.

An all-in-one SaaS platform that combines service operations management and WhatsApp AI automation for modern service businesses.

No dev team neededMulti-branch readyWhatsApp AI built-in
JewelX Service Cloud — Dashboard

48

Active Jobs

12

Today's Schedule

7

Pending Invoices

98%

Satisfaction

Recent JobsView all

Ahmad Bin Ismail

#J-1042 · Aircon Service

In Progress

Sarah Tan

#J-1041 · Installation

Completed

Lee Corp Pte Ltd

#J-1040 · Maintenance

Scheduled
WhatsApp AI — ActiveLIVE
Hi, I'd like to book an aircon service
Sure! I can schedule that for you. What date works best? 🗓️

AI-Powered

Fully automated

Built for service businesses across every industry

Repair Services
Aircon Servicing
Maintenance Companies
Travel Agencies
Installation Services
Field Service Teams

Platform Modules

Two powerful modules. One platform.

Service Operations handles the work. Messaging AI handles the conversations. Together, they run your business.

Module 01

Service Operations

Everything your team needs to run a service business — from first call to final invoice.

Job Management

Create, assign and track jobs from intake to completion with full status visibility.

Work Order Tracking

Digital work orders with real-time updates, photos and technician sign-off.

Technician Assignment

Smart dispatch and assignment based on skills, location and availability.

Scheduling

Calendar-based scheduling with drag-and-drop rescheduling and conflict detection.

Customer Management

Full customer history, service records, preferences and contact management.

Quotations

Generate professional quotes in seconds and get customer approval on the spot.

Billing & Invoicing

Automated invoicing, payment tracking and integration with accounting tools.

Service Reminders

Automated reminders for recurring services, warranty expiry and follow-up visits.

Multi-Branch Management

Manage all your locations from one dashboard with branch-level reporting.

Analytics Dashboard

Real-time KPIs, technician performance, revenue trends and job completion rates.

Module 02

Messaging AI

WhatsApp AI agents that engage customers, book appointments and follow up automatically — 24/7.

WhatsApp AI Agents

Intelligent AI agents that handle customer conversations 24/7 on WhatsApp.

Lead Qualification

Automatically qualify inbound leads and route hot prospects to your team.

Customer Support Automation

Resolve common queries instantly — without human intervention.

Appointment Booking

Let customers book, reschedule and confirm appointments via WhatsApp.

Service Updates

Proactive job status updates sent automatically at every stage.

Follow-Up Reminders

Automated follow-ups for quotes, unpaid invoices and service renewals.

Customer Engagement

Personalised check-ins, satisfaction surveys and relationship touchpoints.

Marketing Automation

Broadcast promotions, seasonal campaigns and re-engagement messages at scale.

AI-Native

WhatsApp automation built in

End-to-End

From job intake to invoicing

24/7

Automated customer support

Multi-Branch

Single dashboard, all locations

Get Started

Ready to transform your service operations?

See JewelX Service Cloud in action with a live walkthrough tailored to your business.