JewelX · Singapore

Building Intelligent
Digital Solutions
for Modern Businesses

We design and develop scalable software platforms, AI-powered solutions and digital transformation technologies that help organisations simplify operations, make informed decisions and grow confidently.

Enterprise Platforms

Built for security, scalability and operational excellence.

Fintech Infrastructure

Modern architecture for digital finance and capital markets.

AI Automation

Intelligent agents and workflow automation for business operations.

ACE PRO

Intelligent academy management for education and training providers.

Service Cloud

End-to-end digital operations for service-driven businesses.

Solutions

Technology Capabilities
That Power Modern Business

Fintech Infrastructure

Infrastructure for regulated, high-performance finance

Enterprise-grade infrastructure for fintech, capital markets and business applications — the flagship capability of the JewelX ecosystem.

JewelX Fintech PlatformTrading & Broker InfraeKYC WorkflowsPartner PortalsAPI Architecture
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Enterprise AI & Automation

Deploy intelligence across every business process

Intelligent agents and workflow automation across customer service, operations and business processes.

Custom AI AgentsWorkflow AutomationDecision SupportHuman-in-the-loop Controls
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Service Business Solutions

Operations and engagement for service businesses

Purpose-built industry applications for service-driven organisations to manage operations and customer engagement.

JewelX Service CloudGoWhats AIWorkforce ManagementBilling & Management
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Products

Flagship platforms,
One Ecosystem

Purpose-built platforms for fintech, service businesses and academies that operate independently or as part of the unified JewelX ecosystem.

JewelX Fintech Platform

Enterprise-grade infrastructure for digital onboarding, eKYC/AML, trading operations and partner ecosystems — the flagship product of the JewelX ecosystem.

  • FIX connectivity and trading middleware
  • Automated eKYC, AML and digital onboarding
  • White-label broker and partner portals
  • Wealth management operations
  • Real-time portfolio dashboards and analytics

JewelX Service Cloud

An intelligent operations platform combining workflow automation, customer management, technician operations, billing, and AI-powered WhatsApp engagement.

  • Job & work order management
  • Technician scheduling & dispatch
  • CRM & customer management
  • Quotations, billing and invoicing
  • AI-powered WhatsApp engagement

GoWhats AI is also available as a standalone solution for businesses that only require WhatsApp automation. Contact us to learn more.

Flagship Product

ACE PROIntelligent Academy Management Platform

One secure platform for educational institutions, enrichment centres, sports academies and training providers to manage students, coaches, classes, attendance and billing, with dedicated portals for administrators, coaches, parents and students.

ACE PRO · Admin Dashboard

Dashboard

Academy-wide overview

Active Students

248

Upcoming Sessions

36

Attendance Rate

92%

Outstanding

SGD 2,700

Today's Sessions

09:00Junior Foundations12/14
11:00Intermediate Squad16/16
16:30Trial Class5/8

Needs Attention

Billing3 invoices overdue
Coaches1 certification expiring soon
Illustrative interface with sample data.

What ACE PRO does today

Availablein use now ·Expandingcore available, more coming

Available

Student & Parent Management

Student profiles, guardian linking, emergency contacts and a dedicated parent portal for each family.

Available

Coach & Instructor Management

Coach profiles, availability, certifications with expiry reminders, and coach–student assignments.

Available

Class Scheduling & Timetables

Branches, venues, programmes and weekly recurring classes with session generation, rescheduling and a calendar view.

Available

Attendance Tracking

Session-based attendance marking, correction history, an attendance register and exception views.

Available

Billing, Invoices & Payments

Invoice lifecycle and numbering, PDF invoices, payment recording and online payment for parents and students.

Expanding

Progress & Performance Tracking

Structured per-session performance assessments with coach notes, visible to coaches, students and parents.

Available

Role-Based Access Control

Separate experiences for administrators, finance, coaches, parents and students, with configurable menu access.

Available

Multi-Tenant Administration

Each academy runs as its own isolated tenant with its own branding, domain and feature configuration.

Available

Communications & Announcements

Targeted announcements, scheduled publishing and branded email notifications. WhatsApp messaging is being rolled out.

Available

Dashboards & Reporting

Operational dashboards for academy teams and downloadable management reports in Excel and CSV.

In Development

ACE PRO Intelligence EngineThe Future of Smarter Academy Operations

JewelX is developing an intelligent decision-support layer for ACE PRO. It combines deterministic business rules, AI-assisted workflows and human oversight to help academy teams act earlier, plan better and spend more time with students.

Deterministic business rules

Transparent, explainable rules for scheduling, capacity and eligibility.

AI-assisted workflows

AI helps draft, summarise and surface insights within clear data boundaries.

Human oversight

People review and approve sensitive decisions. Nothing important is automated away.

Capabilities under development

Trial & Class Recommendations

In Development

Suggest suitable trial sessions and classes based on age, level, location and availability.

Coach & Schedule Matching

In Development

Match students with coaches and time slots using availability, qualifications and capacity rules.

Make-Up Lesson Recommendations

In Development

Propose suitable make-up sessions when a student misses a class.

Student Engagement Insights

In Development

Highlight attendance and participation patterns that deserve attention.

Retention Risk Indicators

In Development

Flag early signals that a student may be at risk of leaving, so teams can follow up personally.

Capacity & Utilisation Analytics

In Development

Understand how classes, coaches and venues are being used, and where there is room to grow.

AI-Assisted Customer Enquiries

Planned

Help academy teams respond to common enquiries faster, with staff in control of every reply.

Knowledge-Based AI Assistance

Planned

Answer operational questions from an academy's own approved policies and documents.

Human Review & Approval

In Development

Sensitive decisions stay with people. Recommendations are reviewed and approved before they take effect.

These capabilities are not yet released. Scope and availability may change as development progresses.

Product Roadmap

Where ACE PRO is heading

A clear view of what is built today, what we are developing now and what comes next.

1
Built / Available

Foundation

The core platform that academies use to run day-to-day operations.

  • Academy administration
  • Scheduling & timetables
  • Attendance tracking
  • Billing, invoices & payments
  • User & role management
  • Dashboards & reporting
  • Operational workflows
2
In Development

Intelligence

A decision-support layer that helps teams act earlier and plan better.

  • Secure AI gateway
  • Deterministic recommendation engine
  • Engagement workflows
  • Retention insights
  • Utilisation intelligence
3
Planned

Future Enhancements

Broader reach and deeper insight as the platform grows.

  • Expanded multilingual support
  • Advanced analytics
  • Broader integrations
  • Additional AI-assisted workflows

JewelX Fintech Platform

Capital Markets Infrastructure
Reimagined

The JewelX Fintech Platform delivers enterprise-grade financial infrastructure purpose-built for brokers, fintechs and wealth platforms operating at massive scale.

Trading Middleware

High-performance order routing, FIX connectivity and smart execution management built for speed and reliability.

Unified APIs

One integration layer connecting brokers, custodians, data providers and back-office.

Broker Portals

White-label portals for client management, commissions and distribution workflows.

eKYC & Onboarding

Automated identity verification, AML checks and risk scoring for digital onboarding.

Analytics

Real-time portfolio dashboards, market intelligence and customisable research tools.

Cloud-Native Scale

Containerised microservices designed for horizontal scaling and high availability.

Standalone Module Available

Meet GoWhats AI
The Intelligent WhatsApp Agent

Transform your business WhatsApp into an automated 24/7 service desk. GoWhats AI understands intent, processes bookings, and syncs directly with your CRM.

JewelX Service Agent

Typically replies instantly

U

Hi, I need an emergency plumber. My pipe burst and it's flooding the kitchen!

I understand this is an emergency. I have located a technician (John D.) who is 5 mins away.

Emergency DispatchCONFIRMED

ETA: 14:30 PM • Tracking link sent.

AI Booking Engine

Natural language processing handles complex bookings and reschedules 24/7.

Smart Routing

Automatically routes technical queries to the right human agent when needed.

Zero Wait Time

Instant responses to FAQs, tracking updates, and service requests.

CRM Sync

Every WhatsApp interaction automatically logs into JewelX Service Cloud.

Industries We Power

Fintech Infrastructure for
Capital Markets and Beyond

Trading Dashboard

Capital Markets

Brokers & Wealth

Trading Middleware
FIX Connectivity
eKYC Onboarding
White-label Portals
Fintech App Mockup

Fintech

Fintech Startups

Enterprise Infra
Modular APIs
Regulated Spaces
Enterprise Dashboard

Enterprise

Large Organisations

AI Agent Workflows
Unified Integration
Analytics Dashboards
SME Dashboard

Service Cloud

SMEs & Service Businesses

End-to-End Management
Automated Bookings
Multi-Branch Support

JewelX Innovation Lab · Exploring What's Next

Beyond Software.Towards Intelligent Experiences.

At JewelX, we are exploring the next generation of AI-powered experiences—connecting enterprise systems, making technology more accessible and bridging intelligent software with the physical world.

  • Exploring

    Physical AI & Robotics

    Exploring AI-assisted robotics, simulation and human–robot interaction.

  • Exploring

    Accessible Multilingual AI

    Exploring voice-first learning experiences for beginners and diverse communities.

  • Exploring

    Enterprise AI Connectivity

    Exploring secure AI agents, integrations and governed enterprise workflows.

  • Building

    Applied AI Automation

    Building practical intelligence into everyday business processes.

These initiatives represent areas of exploration and development. Product availability will be announced separately.